Contact

We're Here to Help!

Have a question about our blind boxes, shipping times, or your order? Our dedicated customer support team is always happy to assist you. We aim to respond to all inquiries within 24 hours on business days.

Get in Touch

For the fastest response, please feel free to reach out to us through any of the following channels:

• Email Support: hi@hi.toys
• Customer Service Phone: +86 151 1619 5774 (Ma)
• Business Address:
  Hi.Toys official store
  Room A-1908, Global Center, Oaks Plaza
  Yuelu District, Changsha, Hunan 410000, China
  湖南省长沙市岳麓区奥克斯广场环球中心A座1908

Frequently Asked Questions

Before contacting us, you might find a quick answer in our policy pages:

• Check our Shipping Policy for delivery estimates and rates.
• Review our Return & Refund Policy for details on returns and exchanges.

Send Us a Message

You can also use the contact form below to send us a message directly. Please include your order number if you are inquiring about a specific purchase.