30-Day Return Window
You have 30 days from the date of delivery to return items for a full refund.
Return Conditions
- Items must be in original condition
- Include all original packaging and tags
- Contact us before returning
How to Return
- Email support@hi.toys with your order number
- We'll send you a return label
- Pack items securely and ship back
- Refund processed within 5-7 days