Privacy Policy
Your privacy is important to us. Here's how we protect your information.
Last updated: October 14, 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
- Personal information (name, email address, phone number)
- Payment information (credit card details, billing address)
- Shipping and delivery information
- Communication preferences
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Provide customer support
- Send promotional emails (with your consent)
- Improve our website and services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With shipping carriers to deliver your orders
- With payment processors to process transactions
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the following rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate information
- Delete your account and personal information
- Opt out of marketing communications
- Data portability (receive a copy of your data)
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@hi.toys
Address: Shanghai, Pudong New Area, China